10 Reasons Why You May See ‘No Internet Connection’ Message

Do you often get irritated due to an unreliable internet connection? Well, if that’s the case, then there’s nothing to worry about. As you go through this article, you will know why you’re experiencing no internet connection. While you go through the article, you will also know more about the solutions that can fix the issue.

What Are The Reasons Behind Weak Internet Connections?

There are many reasons why you might experience no internet connection. Let’s check out the reasons one after the other. 

Incorrect Password

Entering an incorrect password can fail to connect the device to the internet. But, even when the password is entered, the computer screen may show that the device is connected. Hence, when you start using the computer, you should check the password, especially if it includes special characters.

Problems With The Router

There may be many instances in which the router may not function properly. You will therefore need to restart the router.  After you remove the plug and wait for a few seconds, you simply have to insert the plug again. These steps can surely help to get the internet back on track.

Network Congestion

Many internet-enabled devices can cause network congestion. You may encounter the problem at hours when internet usage is at its maximum. But all you need to do next is switch off some gadgets’ internet connections. Switching to an internet plan with more bandwidth can also reduce this issue.

Device Interference

Microwaves and cordless phones are devices that can interfere with a Wi-Fi connection. Therefore, ensure that the router is placed away from such devices. This will reduce interference and improve the internet connection.

Devices With Same IP Address

A conflict may occur when two devices share an IP address.  Hence, you only have to start the router and devices once again to reassign the IP addresses at the next moment.

Issues Related To DNS

If problems are with the DNS server, your device might connect. It is thus better to use public DNS servers and adjust DNS settings.

Update The Firmware

Problems with internet connections can arise due to outdated firmware.  In such a situation, you should update the firmware and install it as and when it’s required. Besides enhancing the performance of the internet, the update will make the internet run smoothly. 

Problems With The ISP

There may be times when issues arise with the service provider. These problems can arise during maintenance or technical issues. You can thereafter get in touch with the service provider and check whether everything is fine. 

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Presence of Firewall

Firewalls installed on the computer can be an obstacle to the internet connection. In that case, you can change the firewall settings and then check the internet connection. While you’re doing so, you should ensure the security of the device. 

Outdoor Conditions

Inclement climatic conditions can considerably affect the internet connection. So, before you take any further steps, you should be patient until everything calms down. Once the climate becomes pleasant, you will observe stability in the internet connection.

How Can You Resolve The ‘No Internet Connection’ Issue?

When you want to resolve the internet connection issue, here are some tips you can consider. 

Check Connections

As and when the internet is not running in the background, you should ensure that the cables are inserted properly. Make sure that they are plugged in a proper way at the router or modem’s end.

Restart The Devices

Rebooting the computer or different devices can also help when a connectivity issue arises. You can also unplug the router, wait a few seconds, and then plug it back in.

Check For Outages

If you’ve been facing an internet connection issue for a pretty long time, then you can contact the customer service team of the ISP. Once you communicate regarding the issue, you can confirm whether there are service outages.

Run Network Troubleshooters

An internet connection issue may be due to problems in the network. So, when you’re using your computer, check the network troubleshooters. These will help to find out the main problems and fix them.

In addition to the solutions stated above, you should also think about running antivirus software. A virus can impede system performance and slow down the internet on your computer.

On a concluding note, you should only get in touch with the customer support team when the internet connection has been weak for a long time. As you get on call with one of the experts, they can assist you in every way. This will save you considerable time, which you would have spent resolving the issue on your own. 

FAQs

Why Can’t I Use The Internet Even When I See ‘connected’?

Internet access can be lost due to router problems. Device interference can also be a cause for ‘no internet’.  

How To Check If The Problem Is With The Router Or The Service Provider?

You can verify the issue by connecting to the modem.  But if the issue prevails, then contact the ISP as quickly as possible. 

What Must I Do If One Of The Solutions Works?

If there’s no way out to resolve the issues, then contact the customer support team right away.